Privacy Policy
Last Updated: 24 September 2025
At Play Pokie Australia, we respect your privacy and are committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://playpokieaustralia.com and interact with our services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you voluntarily provide information (for example, by contacting us via email, forms, or phone), we may collect:
- Your name
- Email address
- Phone number
- Other contact details
This information is used only to respond to your enquiries, provide support, and improve our services.
1.2 Non-Personal Information
We may automatically collect non-identifiable data such as:
- IP address
- Browser type and version
- Device information
- Pages you visit on our website
- General usage statistics
This data helps us analyse trends, improve website performance, and enhance user experience.
2. How We Use Your Information
We may use your information to:
- Provide and maintain our website and services
- Improve and personalise user experience
- Respond to enquiries and support requests
- Communicate about updates, promotions, and news related to our services
- Ensure compliance with legal obligations in Australia
- Detect and prevent fraudulent or unauthorised activities
3. Sharing of Information
We do not sell or rent your personal information. We may share it only in the following circumstances:
- Service Providers: With trusted third-party providers who help us operate our website and services.
- Legal Compliance: If required by law, regulation, or government authority.
- Business Changes: In the event of a merger, acquisition, or transfer of assets.
- Consent: When you have explicitly agreed to share your information.
4. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
5. Your Rights (Australia)
Under the Australian Privacy Principles, you have the right to:
- Access and request a copy of your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, subject to legal requirements
- Withdraw your consent to processing of personal data
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached
To exercise these rights, please contact us (details below).
6. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic storage or transmission over the internet is 100% secure.
7. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of third-party websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📞 Phone: +61 2 8752 6200
📧 Email: [email protected]
🏢 Address: 2G/12 Garfield St, Five Dock NSW 2046, Australia
🌐 Contact Form